Shipping Policy
Most ready to ship stock sizes received before noon EST, will ship the same day. Most orders of stock sizes received after noon EST, will ship the next business day. These times are contingent upon inventory levels. If you must have conformation of immediate delivery, you must contact our staff by phone 8:30am-5:00pm EST for details. All delivery times of custom sizes need to be confirmed by phone. Any order received on a Saturday, Sunday, or major holiday; will be processed on the next business day. Out of stock products will be shipped as soon as they are available. The customer has the right to cancel any order before shipment. GM Graphics cannot guarantee a time of delivery. Any shipping times are only an estimate. Please order in a timely fashion to avoid any delays caused by inventory levels or shipping delays.
Return Policy
All returns must be approved through a direct call to G.M. Graphics. Returns must be shipped freight pre-paid. If a COD shipment is refused, we will invoice you for all freight charges that are incurred. All returns must be unused and returned within 30 days of invoicing, and are subject to a 15% restocking charge. All special orders are non-returnable. Any returns that happen as a result of an error on G.M. Graphics part are exempt from any restocking and freight charges. This would include defective products and incorrect filling of orders.
|